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DMD Brand Professional Fixed Angle Diamond Kitchen Knife Sharpener Stones Whetstone 240# 600# 1000# 3 Pcs a Set

14 reviews
100% of buyers enjoyed this product! 1945 orders
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15-50 days (ships out within 7 business day )
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DMD Brand Professional Fixed Angle Diamond Kitchen Knife

Sharpener Stones Whetstone 240# 600# 1000# 3 Pcs a Set

1. You can pay using MoneyBookers, Visa, MasterCard, QIWI and bank transfer. You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000. More payment options will be available on AliExpress in the future. 2. Your order will be shipped within the same or next business day after the payment is cleared, unless bad weather or an uncontrolled condition. 3. Buyer should pay import duty and customs charge if there is any. 4. Delivery time depends on destinations and other factors. Items are shipped from China using State Post Air Mail, which reaches most of the countries within 15 to 30 business days. Some countries or areas may take up to 25 – 45 business days (excluding weekend and public holiday). 1. Orders will be processed within 3 days once your payment pass the verification. 2. Please make sure your address is correct when you place the order. 3. If you do not receive the parcel within 30 days, please kindly contact us, we will check with post office and come back to you asap. 4. Usually, it will cost 30-35 days for the delivery after we send it out. 1. Generally, we provide 3 months warranty for all items from delivery date, unless there is a special statement. 2. Defective goods must be returned within 14 days from delivery date. 3. Only defective item can be offered exchange or replacement. 4. Please make sure to keep the original packaging for return. 5. Buyer should pay the shipping fee for return in any situation except our faults. 6. We will not be liable to buyer’s any damages and loss beyond the order amount that buyer has actually paid us. 1. Your satisfaction is our purpose and pleasure. So your positive feedback is very very important to us. If any dissatisfaction with our product or service, DO contact us first. But please do not just rate us a negative / neutral feedback. We will be very glad to assist you with any problem until you are satisfied.

Brand Name:
DMD
Type:
Sharpeners
Certification:
CIQ,EEC,FDA,LFGB,CE / EU,SGS
Feature:
Stocked,Eco-Friendly
Model Number:
SP-013
Metal Type:
Diamond

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Easy Catch World (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://easycatchworld.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

14 reviews
100% of buyers enjoyed this product!
5 stars
(14)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
V***v
verifed buyer
13 Nov 2018

Order came in Orenburg for 21 days. Stones directly. IN fact not tried

E***v
verifed buyer
3 Oct 2018

OK

A***n
verifed buyer
25 Sep 2018

Ok

D***k
verifed buyer
19 Sep 2018

All fine

A***k
verifed buyer
19 Sep 2018

Reached the whole. Grind well.

Customer
verifed buyer
17 Sep 2018

OK

A***v
verifed buyer
15 Sep 2018

Shustrenko молдца продажник. Stones of course not веневские, but for this price-more than… Recommend!

D***v
verifed buyer
10 Sep 2018

Good quality

A***v
verifed buyer
6 Sep 2018

Grind well. Advise.

Customer
verifed buyer
28 Aug 2018

Appearance is good. Look at how the point.

Y***n
verifed buyer
28 Aug 2018

Perfectly. Do not take the first time.

I***v
verifed buyer
28 Aug 2018

All match the description, delivered to the door in less than two weeks, well packed, bars tested, all happy.

I***v
verifed buyer
19 Aug 2018

Packaging for any shipping company/TRASH!/Accident-arrived intact, SAVES on board!!! Look at the quality of S/S, spraying shaky… see .....

S***s
verifed buyer
7 Aug 2018

It's fast, quality excellent, forms smooth. Seller recommend.

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